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Latest Vacancies

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Current Vacancies

  • Account Manager

    consultant: Isabelle Madams reference: IM-6823 Location: Clevedon, Somerset
    Salary: £17000 per Annum Contract: Permanent

    Trainee Client Account Manager
    Location: Somerset
    Salary: £14,000 - £17,000

    Specialising in Credit Insurance our client is one of the UK's leading specialists in the Credit Insurance market. Due to company expansion they are looking for a Trainee Client Account manager to join their renewals team where they can progress to an Account Executive position within the company through continuous professional development. This is a fantastic opportunity to join an organisation that invests in developing in staff and has a reputation in the South West market that is exceptional.

    Responsibilities:

    Take full responsibility for a portfolio of client accounts
    Significant interaction with clients
    Learning about the Credit Insurance business
    Handling all client queries via telephone and e-mail

    Skills:

    You will possess excellent communication skills and presentation skills
    Be able to work under pressure, demonstrating good time management skills and complete accuracy
    Have a strong determination so succeed
    Previous experience with handling client accounts required, however not necessarily within the Credit Insurance industry

    Add to Folderreference: IM-6823

  • Administrator

    consultant: James Rendell reference: JR-6506 Location: Salisbury, Wiltshire
    Salary: £17000 per Annum Contract: Permanent

    Asset Maintenance Administrator
    Location: Salisbury
    Salary: £14,000 - £17,000

    This is an opportunity to join a national company working in the administration department of their Asset maintenance sector

    Duties and Responsibilities:

    Ensure all trades are settled in an accurate & timely manner and any potential issues preventing this from happening are escalated to the Team Leader or Department Manager
    Ensure all Corporate Actions and Dividend Payments are dealt with in an accurate & timely manner and any potential issues preventing this from happening are escalated to the Team Leader or Department Manager
    Accurate entry of data provided by Investment Houses and Stockbrokers
    Maintaining a high level of knowledge of the processes and procedures of the department and able to resolve any problems
    Deal with queries from internal and external contacts and communicate in a professional, friendly manner at all times aiming to exceed customers' expectations
    Maintain databases and paper records to ensure full audit trail exists at all times
    Ensure a high degree of accuracy is maintained in all work, aiming for 100%
    Work with senior team members as and when required including work on projects and process improvements
    Provide support to other team members, providing coaching where necessary, and checking the work produced to ensure it meets company standards

    Skills and Qualifications:

    Excellent customer service
    Previous administration experience preferred
    Team working skills as well as ability to work independently under own initiative
    Flexible approach to work and ability to multi-task and move between tasks within the department at short notice
    Communication skills including face to face, telephone and written communications
    Excellent interpersonal skills
    Previous experience in the delivery of training to others
    Ability to manage own workloads considering quality/quantity and achieve high levels of accuracy
    Ability to work within tight deadlines whilst maintaining accuracy on either complex or repetitive tasks
    Conscientious with an excellent attention to detail
    Good IT skills with knowledge of MS Word, Excel and Outlook
    An understanding of financial products or pensions to IAQ or equivalent standard would be an advantage

    Add to Folderreference: JR-6506

  • Analyst

    consultant: James Rendell reference: JR-5964 Location: Cheltenham, Gloucestershire
    Salary: £21000 per Annum Contract: Permanent

    First Line Support Analyst
    Location: Cheltenham
    Salary: £15,000 - £21,000

    Our client is an esteemed based near Cheltenham who are looking for the right candidate to join their IT Department. The IT Department are in charge of supporting the various sites across Gloucestershire as well as numerous customer sites.

    Job Responsibilities

    1st Line support overflow (phone, email and in person)
    Management of incidents ensuring they hit SLA where possible
    Maintenance of IT Helpdesk email box, including alerts
    Building of user equipment
    Application upgrades
    Limited SQL Server maintenance
    Research new projects/products and versions and how they could be utilised
    Documentation; procedures, configurations, training
    Maintaining an orderly and tidy working environment for all areas of the IT Department
    Inventory management of spare user equipment
    Occasional out of hours work, both evenings and weekends together with travel to the other offices

    Tasks

    Logging, diagnosis and resolution of IT support issues (1st line only)
    Assigning of incidents to the most appropriate analyst or Third Party where appropriate
    Filtering & initial diagnosis of Application based incidents to 2nd Line
    Escalation of incidents where situation and/or SLA dictates
    Building of PC's laptops, thin clients and Blackberry handsets to department standards
    Assist or carry out basic application upgrades and installations
    Basic SQL server housekeeping and administration
    Assist in employee moves and meeting room setups, where appropriate
    Equipment fault finding/trouble shooting, testing, repair or dispatch for repair
    Maintenance of Inventory records
    Adherence to procedures & policies with regards to licensing of software
    Activating and deactivating network points as and when needed
    Regular/scheduled support site visits

    Skills

    Good/expert knowledge of Windows XP & 7 (Configuration & Support)
    Good knowledge of Microsoft Office 2003 (including Outlook) or later
    Some knowledge of Cisco Switches & Structured cabling
    Good knowledge of Internet Explorer + other browsers
    Experience in writing technical and procedural documentation
    Experience in configuring & setting up PC's/laptops
    Experience in installing and general PC maintenance
    General understanding of LAN, WAN, DHCP, DNS, PROXY, HTML, IIS6, TCP/IP
    Strong administrative skills as well as analytical
    Interpersonal skills with the ability to deal with people at all levels
    Calm disposition working well under pressure

    Experience

    Applications: - Sage: Accounts, Payroll, Winforecast
    Star Payroll, +Vantage/Pro Audit, APS Advance, Alphatax, Digita, Pentana, Prestwood, Fame, Farmplan, Landmark. PKF P11D Manager, Digita Taxpro & Accounts Production, Bighand
    Microsoft Active Directory administration
    Microsoft SQL Server 2005/8
    Citrix Presentation Server v4/Xenapp V5/6

    Add to Folderreference: JR-5964

  • Compliance Manager

    consultant: Isabelle Madams reference: JR-6284 Location: Bristol
    Salary: £35000 per Annum Contract: Permanent

    Compliance & Training Officer
    Location: Bristol
    Salary: £22,000 - £30,000

    This new position offers an exciting opportunity for the right candidate to join the company and really make it their own.
    Our client is a well established Financial Services company based in Bristol and this role comes with an excellent salary and benefits package.

    Responsibilities

    You will oversee and ensure T & C schemes are in place and adhered too across the business
    You will monitor the compliance across the business
    Liaise closely with all areas of the business ensuring requirements of all schemes are met
    You will be responsible for reviewing these schemes periodically
    You will be responsible for managing and delivering job related training when required
    You will advise the IFA teams in keeping with the FSA guidance (Treating Customers Fairly)
    Organise and maintain training records
    Deliver and assist in the educating, briefing and training of staff to ensure all regulatory requirements are understood and adhered too
    To review all FSA regulation and both current and future developments
    You will assist in the compliance monitoring programme for the firm
    You will comply with all FSA rules, Data Protection Act, the IT policy and the Health and Safety legislation act
    You will prepare regulatory returns and internal reports
    You will undertake new business quality checking when required
    Assist in the maintenance of AML processes
    To have an active influence on company literature, promotional sales and product development
    Keep up to date and have a good knowledge of investment, non-investment and mortgage products
    You will assist in the complaints investigation management and tracking process, where applicable highlighting issues to help prevent further complaints

    Skills and Qualifications

    Have an excellent knowledge of the Financial Services industry and products including investments, pensions, protection and mortgages
    An understanding of RDR and its impact on the Financial Services sector
    Understand the process of new business written
    Maintain an excellent understanding of FSA handbooks in particular COBS, ML. T&C, SYSC, APER, ICOB and MCOB
    Good knowledge of regulatory framework, such as TCF and Conduct of Business Rules
    Understand and agree with the importance of a first class customer service
    Excellent team working ethic with the ability to delegate
    Punctual and professional
    Hold the relevant FS qualifications. Diploma level would be preferential

    Add to Folderreference: JR-6284

  • Credit Analyst

    consultant: James Rendell reference: JR-5128 Location: London
    Salary: £35000 per Annum Contract: Permanent

    Senior Credit Analyst
    Location: London
    Salary: £30,000 - £35,000

    This is an excellent opportunity to join an International Credit Insurance Company that offer fantastic career progression in a Professional Working Environment

    Duties and Responsibilities

    Working closely with the Risk Office Manager, you will assist in establishing, managing and the administration for your team to enhance the companies risk underwriting and monitoring capabilities in line with company standards
    Accurately manage and monitor activities, outputs and results of the Risk Office
    Quickly able to analyse and identify adverse risk exposures to minimise claims
    You will build and maintain a wealth of professional contacts to help promote the company
    Work closely with the Commercial Underwriting Department helping them achieve their renewal and new business premium targets
    Ensure company quality standards are met at all times
    Manage and supervise company staff when necessary ensuring all team projects and objectives are met
    The Risk Office has responsibility for buyers and you must ensure they are all graded. All buyers must have a grade that is less than 12 months old
    Frequently visit clients in accordance with company criteria

    Skills and Qualifications

    Educated to degree standard or equivalent
    Sufficient credit or banking experience
    Proven track record of credit and risk based analytical skills
    Excellent interpersonal skills to conduct business meetings both internal and external
    Full and clean driving license
    IT literate with Word and Excel
    Ability to coach others

    Technical Qualities

    Able to demonstrate excellent credit risk assessment using alternative analysis such as cash flow models, sensitivity and peer group analysis wherever relevant in buyer reports
    Excellent industry sector and economical knowledge confident with clients and management
    Excellent understanding of Financial Spreadsheets, Risk Office worksheets, Word and Excel
    Sound understanding of UK accounting practice and accounting standards integrated into risk analysis
    Good understanding of Company law

    Add to Folderreference: JR-5128

  • Credit Underwriter

    consultant: James Rendell reference: JR-6898 Location: London
    Salary: £35000 per Annum Contract: Permanent

    Credit Risk Underwriters
    Location: Central London
    Salary: £35,000

    Our client is looking for highly analytical professionals with a good background and knowledge of Profit & Loss, Cashflow Forecasts and Spreadsheet Accounts.
    You will be a self sufficient, self motivated and confident character with some experience of working in the Financial Services market advantageous.

    This market leader in credit insurance are inviting candidates who are looking for an exciting, progressive, career opportunity in a global organisation to apply

    Duties and Responsibilities:

    Manage an account agreeing credit limits on your own risk portfolio
    Offering a first class customer service to all your clients
    Ensure risks are monitored whilst managing loss ratios
    Agree credit limit decisions promptly and professionally within agreed service levels
    Ensure renewal, new business aims and loss ratios are achieved
    When required meet clients, buyers and brokers to build relationships ensure long term business profitability
    Reduce business costs and increase customer service levels by assessing and recommending changes
    When required you will help in a coaching and recruitment capacity in line the Underwriting Departments business plans
    To follow and respect company rules, guidelines and procedures
    Work to strict timetables so that the company reduces costs, improves its customer service levels and increases profits

    Skills and Responsibilities:

    Have a Degree standard of education (preferably business based)
    A sound understanding and good knowledge of UK Risk Underwriting and/or credit management
    A knowledge of financial statements and an ability to compile spreadsheet accounts and cashflow's where appropriate is a must
    The ability to analyse financial and economical information to assess the credit risk
    Can confidently represent the company in a professional manner at internal and external meetings
    Good IT skills
    Communicate clearly and concisely to a high standard to both your colleagues and clients alike

    Add to Folderreference: JR-6898

  • Fund Administrator

    consultant: James Rendell reference: JR-6795 Location: Glasgow, Lanarkshire, Lanarkshire
    Salary: £18000 per Annum Contract: Permanent

    Funds Administrator
    Location: Glasgow
    Salary: £18,000

    My client is a leading independent provider of investment management, accountancy, tax, corporate and financial advisory services to private clients, corporate, professional practices, and non-profit organisations
    With offices in various locations across the UK and Ireland, a large workforce and an international capability, their aim is to provide an innovative global service.
    This team specialises in providing traditional stockbroking and investment management services and developing personal relationships between clients and senior fund managers

    Responsibilities:

    Processing of all income received in our custody bank accounts.
    Daily monitoring of the dividend diary to ensure all entitlements are updated accurately into the core system to ensure accurate NAV calculation
    Monitoring of the reports to ensure no duplicate entitlements or receipts affect the funds
    Production of KPI information and statistics
    Ensure all daily and non-daily tasks are completed to an excellent standard, and any anomalies are reported to your superior within agreed time-scales
    To ensure you meet all KPI's relevant to your business area
    On-going review of all tasks within your designated area, ensuring that improvements are made which ultimately results in enhanced client servicing
    Contribute to and assist with any initiatives
    Respond to telephone enquiries in a timely and professional manner
    Log, maintain and respond to written client enquiries
    Ability to provide cover to an agreed standard all tasks undertaken within the team
    Ensure adherence to in-house compliance procedures attending annual compliance briefing
    Ensure adherence to and familiarity with regulatory guidelines (FSA) and rules as specified by external bodies
    Attend internal/external training seminars as appropriate to enhance your development
    Contribute to collation of the team procedures manual
    Provide team manager with weekly management information statistics relevant to your duties
    Attend and contribute to internal team meetings and raise relevant issues with your line manager
    To assist with training any new recruits to the team
    Support and adapt to changes relevant to your business area with a positive attitude

    Key Skills:

    Excellent communication skills, both written and oral, will be required to communicate problems and updates to colleagues and external parties
    Work as part of a team providing support to colleagues and managers
    Proficient in adopting a methodical approach to work with good organisational skills
    Technical Experience with sound knowledge of team and business area
    Methodical approach to problem solution
    Focusing on delivering internal and external customer satisfaction
    Satisfied through relevant experience or works toward IAQ award or equivalent
    Experience within a Dividends function
    Computer literate
    Accuracy and attention to detail

    Add to Folderreference: JR-6795

  • HR Advisor

    consultant: Damien Kelland reference: DK-6432 Location: Salisbury, Wiltshire
    Salary: £25000 per Annum Contract: Permanent

    HR Advisor
    Location: Salisbury
    Salary: £25,000 - £35,000


    This is an excellent chance for an HR consultant to take on a new role working for a market leader in all HR areas


    Duties and Responsibilities:


    Reporting to the Head of HR and deputising where necessary
    Key experience within: Employment Law and legislation; Employee Relations; Performance Management; Disciplinary & Capability management; Resourcing and Succession planning
    Responsible for the delivery and support of all HR policies and procedures, with the focus on adding value to the business through HR strategy
    Develop and maintain all relationships both internal and external
    Able to respond flexibly and positively to changes in the requirements of this post
    Design and implement HR policies in line with legislation and business requirements
    Ensure that all relevant legislative requirements, including those relating to discrimination are embedded in the development of project and policy work and in all the advice provided to line managers and others
    Coach, support, mentor and challenge management at all levels in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimise risk and financial exposure


    Skills and Qualifications:


    CIPD or part-CIPD qualified
    Used to working autonomously but within and part of a team
    Excellent interpersonal and communication skills
    Good influencing skills
    Good analytical, problem solving and decision making skills
    Excellent time management and the ability to work to deadlines
    Up-to-date knowledge of employment law and best practice
    Committed to delivering good customer service

    Add to Folderreference: DK-6432

  • Senior Analyst

    consultant: James Rendell reference: JR-5091 Location: London
    Salary: £35000 per Annum Contract: Permanent

    Senior Credit Analyst
    Salary: £Negotiable
    Location: London

    This credit insurance solutions giant is searching for a Senior Credit Analyst who has vast knowledge of both Plc and private company business with strong financial analysis skills.
    Based in the company's HQ at the heart of London's financial hive, here lies an opportunity to build a successful career with a global specialist Credit Insurer

    Role summary

    The successful candidate will be a self motivated, confident communicator across all levels, with the ability to support both the management and analysis of a portfolio of companies. Objectives will include mitigation and prevention of claims and losses, whilst you will have the business knowledge to identify opportunities of increasing business with qualitative and quantitative analysis of the company's largest and/or most sensitive risks

    Duties and Responsibilities:

    To support the Risk Office Manager in the establishment, management and administration of a Risk Office team with the aim of enhancing the risk underwriting and monitoring capabilities of the Company in line with the Company Quality Standards
    To maintain management information to enable accurate and timely monitoring of Risk Office activities, output and results
    To identify and report upon adverse risk exposures to minimise claims from foreseeable failures
    To assist Commercial U/W in achieving their renewal/new business premium target by identifying and reporting on buyer risk improvements to maximise premium earning potential by creating capacity
    To ensure that Risk Offices risk monitoring is in accordance with the Company Quality Standards and meets standards of performance outlined within the Risk Office procedures document
    To provide administrative support to the Risk Office team
    To support the Risk Office buyer and bank visit programme

    Skills and Responsibilities:

    Educated to degree standard or equivalent
    Banking / credit / accounting experience.
    Demonstrable knowledge of credit & risk based analytical skills.
    Good interpersonal skills.
    Computer literate and proficient in the use Microsoft Word and Excel.
    Demonstrate good credit risk assessment skills by producing well-structured buyer visit reports containing in-depth financial and business analysis and interpretation.
    Demonstrate good economic, sector and regional knowledge by routinely integrating into risk analysis.
    Demonstrate working knowledge of Word and Excel and Access by producing buyer visit reports, financial spreadsheets, and Risk Office worksheets
    Demonstrate good understanding of UK Accounting Practice and Accounting Standards by routinely integrating into risk analysis

    Add to Folderreference: JR-5091

  • Senior Analyst

    consultant: James Rendell reference: JR-5480 Location: Manchester, Lancashire
    Salary: £35000 per Annum Contract: Permanent

    Senior Credit Analyst
    Location: Manchester
    Salary: £30,000 - £35,000

    This is an excellent opportunity to join an International Credit Insurance Company that offer fantastic career progression in a Professional Working Environment

    Duties and Responsibilities

    Working closely with the Risk Office Manager, you will assist in establishing, managing and the administration for your team to enhance the companies risk underwriting and monitoring capabilities in line with company standards
    Accurately manage and monitor activities, outputs and results of the Risk Office
    Quickly able to analyse and identify adverse risk exposures to minimise claims
    You will build and maintain a wealth of professional contacts to help promote the company
    Work closely with the Commercial Underwriting Department helping them achieve their renewal and new business premium targets
    Ensure company quality standards are met at all times
    Manage and supervise company staff when necessary ensuring all team projects and objectives are met
    The Risk Office has responsibility for buyers and you must ensure they are all graded. All buyers must have a grade that is less than 12 months old
    Frequently visit clients in accordance with company criteria

    Skills and Qualifications

    Educated to degree standard or equivalent
    Sufficient credit or banking experience
    Proven track record of credit and risk based analytical skills
    Excellent interpersonal skills to conduct business meetings both internal and external
    Full and clean driving license
    IT literate with Word and Excel
    Ability to coach others

    Technical Qualities

    Able to demonstrate excellent credit risk assessment using alternative analysis such as cash flow models, sensitivity and peer group analysis wherever relevant in buyer reports
    Excellent industry sector and economical knowledge confident with clients and management
    Excellent understanding of Financial Spreadsheets, Risk Office worksheets, Word and Excel
    Sound understanding of UK accounting practice and accounting standards integrated into risk analysis
    Good understanding of Company law

    Add to Folderreference: JR-5480

  • Senior Credit Underwriter

    consultant: James Rendell reference: JR-5275 Location: London
    Salary: £55000 per Annum Contract: Permanent

    Credit Risk Underwriters - Senior level
    Location: Central London
    Salary: £55,000

    Our client is looking for highly analytical professionals with a good background and knowledge of Profit & Loss, Cashflow Forecasts and Spreadsheet Accounts.
    You will be a self sufficient, self motivated and confident character with some experience of working in the Financial Services market advantageous.

    This market leader in credit insurance are inviting candidates who are looking for an exciting, progressive, career opportunity in a global organisation to apply

    Duties and Responsibilities:

    Manage an account agreeing credit limits on your own risk portfolio
    Offering a first class customer service to all your clients
    Ensure risks are monitored whilst managing loss ratios
    Agree credit limit decisions promptly and professionally within agreed service levels
    Ensure renewal, new business aims and loss ratios are achieved
    When required meet clients, buyers and brokers to build relationships ensure long term business profitability
    Reduce business costs and increase customer service levels by assessing and recommending changes
    When required you will help in a coaching and recruitment capacity in line the Underwriting Departments business plans
    To follow and respect company rules, guidelines and procedures
    Work to strict timetables so that the company reduces costs, improves its customer service levels and increases profits

    Skills and Responsibilities:

    Have a Degree standard of education (preferably business based)
    A sound understanding and good knowledge of UK Risk Underwriting and/or credit management
    A knowledge of financial statements and an ability to compile spreadsheet accounts and cashflow's where appropriate is a must
    The ability to analyse financial and economical information to assess the credit risk
    Can confidently represent the company in a professional manner at internal and external meetings
    Good IT skills
    Communicate clearly and concisely to a high standard to both your colleagues and clients alike

    Add to Folderreference: JR-5275

As part of our candidate care process we aim to respond to all candidate job applications within 3 working days. If you have not been contacted within this timeframe your application has been unsuccessful on this occasion, however, we will continue to search for you and keep you informed of relevant roles.

Please do not hesitate to pass the Heat Recruitment details, or a vacancy, onto a friend or colleague who may benefit from this information and please continue to view our vacancies.

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