Current Vacancies
Account Manager
consultant: Isabelle Madams reference: IM-6823 Location: Clevedon, Somerset
Salary: £17000 per Annum Contract: PermanentTrainee Client Account Manager
Location: Somerset
Salary: £14,000 - £17,000
Specialising in Credit Insurance our client is one of the UK's leading specialists in the Credit Insurance market. Due to company expansion they are looking for a Trainee Client Account manager to join their renewals team where they can progress to an Account Executive position within the company through continuous professional development. This is a fantastic opportunity to join an organisation that invests in developing in staff and has a reputation in the South West market that is exceptional.
Responsibilities:
Take full responsibility for a portfolio of client accounts
Significant interaction with clients
Learning about the Credit Insurance business
Handling all client queries via telephone and e-mail
Skills:
You will possess excellent communication skills and presentation skills
Be able to work under pressure, demonstrating good time management skills and complete accuracy
Have a strong determination so succeed
Previous experience with handling client accounts required, however not necessarily within the Credit Insurance industryAdd to Folderreference: IM-6823
Administrator
consultant: James Rendell reference: JR-6506 Location: Salisbury, Wiltshire
Salary: £17000 per Annum Contract: PermanentAsset Maintenance Administrator
Location: Salisbury
Salary: £14,000 - £17,000
This is an opportunity to join a national company working in the administration department of their Asset maintenance sectorDuties and Responsibilities:
Ensure all trades are settled in an accurate & timely manner and any potential issues preventing this from happening are escalated to the Team Leader or Department Manager
Ensure all Corporate Actions and Dividend Payments are dealt with in an accurate & timely manner and any potential issues preventing this from happening are escalated to the Team Leader or Department Manager
Accurate entry of data provided by Investment Houses and Stockbrokers
Maintaining a high level of knowledge of the processes and procedures of the department and able to resolve any problems
Deal with queries from internal and external contacts and communicate in a professional, friendly manner at all times aiming to exceed customers' expectations
Maintain databases and paper records to ensure full audit trail exists at all times
Ensure a high degree of accuracy is maintained in all work, aiming for 100%
Work with senior team members as and when required including work on projects and process improvements
Provide support to other team members, providing coaching where necessary, and checking the work produced to ensure it meets company standardsSkills and Qualifications:
Excellent customer service
Previous administration experience preferred
Team working skills as well as ability to work independently under own initiative
Flexible approach to work and ability to multi-task and move between tasks within the department at short notice
Communication skills including face to face, telephone and written communications
Excellent interpersonal skills
Previous experience in the delivery of training to others
Ability to manage own workloads considering quality/quantity and achieve high levels of accuracy
Ability to work within tight deadlines whilst maintaining accuracy on either complex or repetitive tasks
Conscientious with an excellent attention to detail
Good IT skills with knowledge of MS Word, Excel and Outlook
An understanding of financial products or pensions to IAQ or equivalent standard would be an advantageAdd to Folderreference: JR-6506
Analyst
consultant: James Rendell reference: JR-5964 Location: Cheltenham, Gloucestershire
Salary: £21000 per Annum Contract: PermanentFirst Line Support Analyst
Location: Cheltenham
Salary: £15,000 - £21,000Our client is an esteemed based near Cheltenham who are looking for the right candidate to join their IT Department. The IT Department are in charge of supporting the various sites across Gloucestershire as well as numerous customer sites.
Job Responsibilities
1st Line support overflow (phone, email and in person)
Management of incidents ensuring they hit SLA where possible
Maintenance of IT Helpdesk email box, including alerts
Building of user equipment
Application upgrades
Limited SQL Server maintenance
Research new projects/products and versions and how they could be utilised
Documentation; procedures, configurations, training
Maintaining an orderly and tidy working environment for all areas of the IT Department
Inventory management of spare user equipment
Occasional out of hours work, both evenings and weekends together with travel to the other officesTasks
Logging, diagnosis and resolution of IT support issues (1st line only)
Assigning of incidents to the most appropriate analyst or Third Party where appropriate
Filtering & initial diagnosis of Application based incidents to 2nd Line
Escalation of incidents where situation and/or SLA dictates
Building of PC's laptops, thin clients and Blackberry handsets to department standards
Assist or carry out basic application upgrades and installations
Basic SQL server housekeeping and administration
Assist in employee moves and meeting room setups, where appropriate
Equipment fault finding/trouble shooting, testing, repair or dispatch for repair
Maintenance of Inventory records
Adherence to procedures & policies with regards to licensing of software
Activating and deactivating network points as and when needed
Regular/scheduled support site visitsSkills
Good/expert knowledge of Windows XP & 7 (Configuration & Support)
Good knowledge of Microsoft Office 2003 (including Outlook) or later
Some knowledge of Cisco Switches & Structured cabling
Good knowledge of Internet Explorer + other browsers
Experience in writing technical and procedural documentation
Experience in configuring & setting up PC's/laptops
Experience in installing and general PC maintenance
General understanding of LAN, WAN, DHCP, DNS, PROXY, HTML, IIS6, TCP/IP
Strong administrative skills as well as analytical
Interpersonal skills with the ability to deal with people at all levels
Calm disposition working well under pressureExperience
Applications: - Sage: Accounts, Payroll, Winforecast
Star Payroll, +Vantage/Pro Audit, APS Advance, Alphatax, Digita, Pentana, Prestwood, Fame, Farmplan, Landmark. PKF P11D Manager, Digita Taxpro & Accounts Production, Bighand
Microsoft Active Directory administration
Microsoft SQL Server 2005/8
Citrix Presentation Server v4/Xenapp V5/6Add to Folderreference: JR-5964
Compliance Manager
consultant: Isabelle Madams reference: JR-6284 Location: Bristol
Salary: £35000 per Annum Contract: PermanentCompliance & Training Officer
Location: Bristol
Salary: £22,000 - £30,000This new position offers an exciting opportunity for the right candidate to join the company and really make it their own.
Our client is a well established Financial Services company based in Bristol and this role comes with an excellent salary and benefits package.Responsibilities
You will oversee and ensure T & C schemes are in place and adhered too across the business
You will monitor the compliance across the business
Liaise closely with all areas of the business ensuring requirements of all schemes are met
You will be responsible for reviewing these schemes periodically
You will be responsible for managing and delivering job related training when required
You will advise the IFA teams in keeping with the FSA guidance (Treating Customers Fairly)
Organise and maintain training records
Deliver and assist in the educating, briefing and training of staff to ensure all regulatory requirements are understood and adhered too
To review all FSA regulation and both current and future developments
You will assist in the compliance monitoring programme for the firm
You will comply with all FSA rules, Data Protection Act, the IT policy and the Health and Safety legislation act
You will prepare regulatory returns and internal reports
You will undertake new business quality checking when required
Assist in the maintenance of AML processes
To have an active influence on company literature, promotional sales and product development
Keep up to date and have a good knowledge of investment, non-investment and mortgage products
You will assist in the complaints investigation management and tracking process, where applicable highlighting issues to help prevent further complaintsSkills and Qualifications
Have an excellent knowledge of the Financial Services industry and products including investments, pensions, protection and mortgages
An understanding of RDR and its impact on the Financial Services sector
Understand the process of new business written
Maintain an excellent understanding of FSA handbooks in particular COBS, ML. T&C, SYSC, APER, ICOB and MCOB
Good knowledge of regulatory framework, such as TCF and Conduct of Business Rules
Understand and agree with the importance of a first class customer service
Excellent team working ethic with the ability to delegate
Punctual and professional
Hold the relevant FS qualifications. Diploma level would be preferentialAdd to Folderreference: JR-6284
Credit Analyst
consultant: James Rendell reference: JR-5128 Location: London
Salary: £35000 per Annum Contract: PermanentSenior Credit Analyst
Location: London
Salary: £30,000 - £35,000This is an excellent opportunity to join an International Credit Insurance Company that offer fantastic career progression in a Professional Working Environment
Duties and Responsibilities
Working closely with the Risk Office Manager, you will assist in establishing, managing and the administration for your team to enhance the companies risk underwriting and monitoring capabilities in line with company standards
Accurately manage and monitor activities, outputs and results of the Risk Office
Quickly able to analyse and identify adverse risk exposures to minimise claims
You will build and maintain a wealth of professional contacts to help promote the company
Work closely with the Commercial Underwriting Department helping them achieve their renewal and new business premium targets
Ensure company quality standards are met at all times
Manage and supervise company staff when necessary ensuring all team projects and objectives are met
The Risk Office has responsibility for buyers and you must ensure they are all graded. All buyers must have a grade that is less than 12 months old
Frequently visit clients in accordance with company criteriaSkills and Qualifications
Educated to degree standard or equivalent
Sufficient credit or banking experience
Proven track record of credit and risk based analytical skills
Excellent interpersonal skills to conduct business meetings both internal and external
Full and clean driving license
IT literate with Word and Excel
Ability to coach othersTechnical Qualities
Able to demonstrate excellent credit risk assessment using alternative analysis such as cash flow models, sensitivity and peer group analysis wherever relevant in buyer reports
Excellent industry sector and economical knowledge confident with clients and management
Excellent understanding of Financial Spreadsheets, Risk Office worksheets, Word and Excel
Sound understanding of UK accounting practice and accounting standards integrated into risk analysis
Good understanding of Company lawAdd to Folderreference: JR-5128
Credit Underwriter
consultant: James Rendell reference: JR-6898 Location: London
Salary: £35000 per Annum Contract: PermanentCredit Risk Underwriters
Location: Central London
Salary: £35,000Our client is looking for highly analytical professionals with a good background and knowledge of Profit & Loss, Cashflow Forecasts and Spreadsheet Accounts.
You will be a self sufficient, self motivated and confident character with some experience of working in the Financial Services market advantageous.This market leader in credit insurance are inviting candidates who are looking for an exciting, progressive, career opportunity in a global organisation to apply
Duties and Responsibilities:
Manage an account agreeing credit limits on your own risk portfolio
Offering a first class customer service to all your clients
Ensure risks are monitored whilst managing loss ratios
Agree credit limit decisions promptly and professionally within agreed service levels
Ensure renewal, new business aims and loss ratios are achieved
When required meet clients, buyers and brokers to build relationships ensure long term business profitability
Reduce business costs and increase customer service levels by assessing and recommending changes
When required you will help in a coaching and recruitment capacity in line the Underwriting Departments business plans
To follow and respect company rules, guidelines and procedures
Work to strict timetables so that the company reduces costs, improves its customer service levels and increases profitsSkills and Responsibilities:
Have a Degree standard of education (preferably business based)
A sound understanding and good knowledge of UK Risk Underwriting and/or credit management
A knowledge of financial statements and an ability to compile spreadsheet accounts and cashflow's where appropriate is a must
The ability to analyse financial and economical information to assess the credit risk
Can confidently represent the company in a professional manner at internal and external meetings
Good IT skills
Communicate clearly and concisely to a high standard to both your colleagues and clients alikeAdd to Folderreference: JR-6898
Fund Administrator
consultant: James Rendell reference: JR-6795 Location: Glasgow, Lanarkshire, Lanarkshire
Salary: £18000 per Annum Contract: PermanentFunds Administrator
Location: Glasgow
Salary: £18,000My client is a leading independent provider of investment management, accountancy, tax, corporate and financial advisory services to private clients, corporate, professional practices, and non-profit organisations
With offices in various locations across the UK and Ireland, a large workforce and an international capability, their aim is to provide an innovative global service.
This team specialises in providing traditional stockbroking and investment management services and developing personal relationships between clients and senior fund managersResponsibilities:
Processing of all income received in our custody bank accounts.
Daily monitoring of the dividend diary to ensure all entitlements are updated accurately into the core system to ensure accurate NAV calculation
Monitoring of the reports to ensure no duplicate entitlements or receipts affect the funds
Production of KPI information and statistics
Ensure all daily and non-daily tasks are completed to an excellent standard, and any anomalies are reported to your superior within agreed time-scales
To ensure you meet all KPI's relevant to your business area
On-going review of all tasks within your designated area, ensuring that improvements are made which ultimately results in enhanced client servicing
Contribute to and assist with any initiatives
Respond to telephone enquiries in a timely and professional manner
Log, maintain and respond to written client enquiries
Ability to provide cover to an agreed standard all tasks undertaken within the team
Ensure adherence to in-house compliance procedures attending annual compliance briefing
Ensure adherence to and familiarity with regulatory guidelines (FSA) and rules as specified by external bodies
Attend internal/external training seminars as appropriate to enhance your development
Contribute to collation of the team procedures manual
Provide team manager with weekly management information statistics relevant to your duties
Attend and contribute to internal team meetings and raise relevant issues with your line manager
To assist with training any new recruits to the team
Support and adapt to changes relevant to your business area with a positive attitudeKey Skills:
Excellent communication skills, both written and oral, will be required to communicate problems and updates to colleagues and external parties
Work as part of a team providing support to colleagues and managers
Proficient in adopting a methodical approach to work with good organisational skills
Technical Experience with sound knowledge of team and business area
Methodical approach to problem solution
Focusing on delivering internal and external customer satisfaction
Satisfied through relevant experience or works toward IAQ award or equivalent
Experience within a Dividends function
Computer literate
Accuracy and attention to detailAdd to Folderreference: JR-6795
HR Advisor
consultant: Damien Kelland reference: DK-6432 Location: Salisbury, Wiltshire
Salary: £25000 per Annum Contract: PermanentHR Advisor
Location: Salisbury
Salary: £25,000 - £35,000
This is an excellent chance for an HR consultant to take on a new role working for a market leader in all HR areas
Duties and Responsibilities:
Reporting to the Head of HR and deputising where necessary
Key experience within: Employment Law and legislation; Employee Relations; Performance Management; Disciplinary & Capability management; Resourcing and Succession planning
Responsible for the delivery and support of all HR policies and procedures, with the focus on adding value to the business through HR strategy
Develop and maintain all relationships both internal and external
Able to respond flexibly and positively to changes in the requirements of this post
Design and implement HR policies in line with legislation and business requirements
Ensure that all relevant legislative requirements, including those relating to discrimination are embedded in the development of project and policy work and in all the advice provided to line managers and others
Coach, support, mentor and challenge management at all levels in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimise risk and financial exposure
Skills and Qualifications:
CIPD or part-CIPD qualified
Used to working autonomously but within and part of a team
Excellent interpersonal and communication skills
Good influencing skills
Good analytical, problem solving and decision making skills
Excellent time management and the ability to work to deadlines
Up-to-date knowledge of employment law and best practice
Committed to delivering good customer serviceAdd to Folderreference: DK-6432
Senior Analyst
consultant: James Rendell reference: JR-5091 Location: London
Salary: £35000 per Annum Contract: PermanentSenior Credit Analyst
Salary: £Negotiable
Location: LondonThis credit insurance solutions giant is searching for a Senior Credit Analyst who has vast knowledge of both Plc and private company business with strong financial analysis skills.
Based in the company's HQ at the heart of London's financial hive, here lies an opportunity to build a successful career with a global specialist Credit InsurerRole summary
The successful candidate will be a self motivated, confident communicator across all levels, with the ability to support both the management and analysis of a portfolio of companies. Objectives will include mitigation and prevention of claims and losses, whilst you will have the business knowledge to identify opportunities of increasing business with qualitative and quantitative analysis of the company's largest and/or most sensitive risks
Duties and Responsibilities:
To support the Risk Office Manager in the establishment, management and administration of a Risk Office team with the aim of enhancing the risk underwriting and monitoring capabilities of the Company in line with the Company Quality Standards
To maintain management information to enable accurate and timely monitoring of Risk Office activities, output and results
To identify and report upon adverse risk exposures to minimise claims from foreseeable failures
To assist Commercial U/W in achieving their renewal/new business premium target by identifying and reporting on buyer risk improvements to maximise premium earning potential by creating capacity
To ensure that Risk Offices risk monitoring is in accordance with the Company Quality Standards and meets standards of performance outlined within the Risk Office procedures document
To provide administrative support to the Risk Office team
To support the Risk Office buyer and bank visit programmeSkills and Responsibilities:
Educated to degree standard or equivalent
Banking / credit / accounting experience.
Demonstrable knowledge of credit & risk based analytical skills.
Good interpersonal skills.
Computer literate and proficient in the use Microsoft Word and Excel.
Demonstrate good credit risk assessment skills by producing well-structured buyer visit reports containing in-depth financial and business analysis and interpretation.
Demonstrate good economic, sector and regional knowledge by routinely integrating into risk analysis.
Demonstrate working knowledge of Word and Excel and Access by producing buyer visit reports, financial spreadsheets, and Risk Office worksheets
Demonstrate good understanding of UK Accounting Practice and Accounting Standards by routinely integrating into risk analysisAdd to Folderreference: JR-5091
Senior Analyst
consultant: James Rendell reference: JR-5480 Location: Manchester, Lancashire
Salary: £35000 per Annum Contract: PermanentSenior Credit Analyst
Location: Manchester
Salary: £30,000 - £35,000This is an excellent opportunity to join an International Credit Insurance Company that offer fantastic career progression in a Professional Working Environment
Duties and Responsibilities
Working closely with the Risk Office Manager, you will assist in establishing, managing and the administration for your team to enhance the companies risk underwriting and monitoring capabilities in line with company standards
Accurately manage and monitor activities, outputs and results of the Risk Office
Quickly able to analyse and identify adverse risk exposures to minimise claims
You will build and maintain a wealth of professional contacts to help promote the company
Work closely with the Commercial Underwriting Department helping them achieve their renewal and new business premium targets
Ensure company quality standards are met at all times
Manage and supervise company staff when necessary ensuring all team projects and objectives are met
The Risk Office has responsibility for buyers and you must ensure they are all graded. All buyers must have a grade that is less than 12 months old
Frequently visit clients in accordance with company criteriaSkills and Qualifications
Educated to degree standard or equivalent
Sufficient credit or banking experience
Proven track record of credit and risk based analytical skills
Excellent interpersonal skills to conduct business meetings both internal and external
Full and clean driving license
IT literate with Word and Excel
Ability to coach othersTechnical Qualities
Able to demonstrate excellent credit risk assessment using alternative analysis such as cash flow models, sensitivity and peer group analysis wherever relevant in buyer reports
Excellent industry sector and economical knowledge confident with clients and management
Excellent understanding of Financial Spreadsheets, Risk Office worksheets, Word and Excel
Sound understanding of UK accounting practice and accounting standards integrated into risk analysis
Good understanding of Company lawAdd to Folderreference: JR-5480
Senior Credit Underwriter
consultant: James Rendell reference: JR-5275 Location: London
Salary: £55000 per Annum Contract: PermanentCredit Risk Underwriters - Senior level
Location: Central London
Salary: £55,000Our client is looking for highly analytical professionals with a good background and knowledge of Profit & Loss, Cashflow Forecasts and Spreadsheet Accounts.
You will be a self sufficient, self motivated and confident character with some experience of working in the Financial Services market advantageous.This market leader in credit insurance are inviting candidates who are looking for an exciting, progressive, career opportunity in a global organisation to apply
Duties and Responsibilities:
Manage an account agreeing credit limits on your own risk portfolio
Offering a first class customer service to all your clients
Ensure risks are monitored whilst managing loss ratios
Agree credit limit decisions promptly and professionally within agreed service levels
Ensure renewal, new business aims and loss ratios are achieved
When required meet clients, buyers and brokers to build relationships ensure long term business profitability
Reduce business costs and increase customer service levels by assessing and recommending changes
When required you will help in a coaching and recruitment capacity in line the Underwriting Departments business plans
To follow and respect company rules, guidelines and procedures
Work to strict timetables so that the company reduces costs, improves its customer service levels and increases profitsSkills and Responsibilities:
Have a Degree standard of education (preferably business based)
A sound understanding and good knowledge of UK Risk Underwriting and/or credit management
A knowledge of financial statements and an ability to compile spreadsheet accounts and cashflow's where appropriate is a must
The ability to analyse financial and economical information to assess the credit risk
Can confidently represent the company in a professional manner at internal and external meetings
Good IT skills
Communicate clearly and concisely to a high standard to both your colleagues and clients alikeAdd to Folderreference: JR-5275




