Current Vacancies
Administrator
consultant: Charlie Guest reference: CG-6909 Location: Birmingham, West Midlands
Salary: £16000 per Annum Contract: PermanentAdministrator
Salary: £14,000 - £16,000
Location: Birmingham
Our client has been the forefront of the Insurance industry and trusted by many since its formation in the mid 1960's. They are currently seeking a support staff to join a successful team of Account Handlers. This is a great opportunity to be part of a growing organisation and develop your skills within the Insurance Industry
Responsibilities
Handle incoming customer calls and enquiries with professionalism
Provide excellent customer service in all dealings with clients or Insurers via telephone, e-mail and written correspondence
Provide other general administrative and word processing support to the office based team
Opening, stamping and distributing incoming post to office staff
Filing and document management using both electronic and paper-based systems
Assisting the Marketing Executive with information gathering, mailings and marketing campaigns
Skills
Previous Insurance experience preferred
Good oral and written communications skills
Accuracy and good attention to detail in all oral and written work
Polite, professional and customer friendly mannerAdd to Folderreference: CG-6909
Administrator
consultant: Ross Bennett reference: RB-6720 Location: Evesham, Worcestershire
Salary: £17000 per Annum Contract: PermanentOffice Administrator
Salary: £14,000 - £17,000
Location: EveshamA well established Insurance Broker with a nationwide presence based in the Worcestershire area is looking for an Office Administrator. The chosen candidate will be given every opportunity to develop and progress within the organisation. Ideally this candidate will have an Insurance background with excellent customer service and organisational skills.
Responsibilities
Handle incoming customer calls and enquiries with professionalism
Provide excellent customer service in all dealings with clients or Insurers via telephone, e-mail and written correspondence
Provide other general administrative and word processing support to the office based team
Opening, stamping and distributing incoming post to office staff
Filing and document management using both electronic and paper-based systems
Assisting the Marketing Executive with information gathering, mailings and marketing campaigns
Skills
Previous Insurance experience preferred
Good oral and written communications skills
Accuracy and good attention to detail in all oral and written work
Polite, professional and customer friendly mannerAdd to Folderreference: RB-6720
Insurance Sales Advisor
consultant: Charlie Guest reference: CG-6802 Location: Dorchester, Dorset
Salary: £15500 per Annum Contract: PermanentCustomer Sales administrator
Salary: £13,500 - £15,500
Location: Dorchester
An exciting opportunity has arisen in a large national Insurer within one of their successful branches. The successful Candidate will be based in a small team to sell to new and existing clients on personal and equine insurance's & introduce financial services.
Responsibilities
You'll be assisting incoming enquiries from existing and potential customers on motor, personal and equine insurance
Required to canvass prospects with an emphasis on cross selling insurance to new and existing clients
Maintain knowledge of regulatory rules to ensure compliance
Evaluate information to be able to make decisions within agreed authority levels
Skills
Office administration, insurance & customer service experience will be important but not a requirement
Good communication skills required being able to resolve queries, complaints, negotiate and develop successful working relationships
Good standard of education required, preferably supported by a minimum of 4 GCSE's (Grade C or above) or equivalent
Office administration, insurance & customer service experience will be important but not a requirement
Eager and confident approach to delivering superb customer serviceAdd to Folderreference: CG-6802
Manager
consultant: Ross Bennett reference: RB-6277 Location: Gloucestershire
Salary: £45000 per Annum Contract: PermanentBusiness Support Manager
Salary: £30,000 - £45,000
Location: GloucesterA growing Insurer in the Gloucester area is currently seeking a Business Support Manager to oversee the Motor Claims support function. This individual will be expected to control and administer a key operation, providing service to the Claims Department & Policy Services in accordance with company philosophy, providing an efficient and quality service to internal and external customers.
Responsibilities
To control the operation of a designated area ensuring the output of that area protects claims costs and acts to achieve and enhance departmental KPI's
To maintain an appropriate working environment in which staff can provide a quality service to all internal and external customers
To be responsible for recruitment, discipline and training of all staff in the team
To support and develop Team Leaders in their roles so that they maximise their contribution and potential
To provide effective internal and external communications and to provide timely feedback to the Head of Department on success and failure
To ensure all records are maintained in accordance with company procedures
Skills
Full understanding of policy cover and claims processes and procedures
Experience of Team Management, including performance management, training & development, problem solving and decision making
Effective communication skills with both internal and external customers and staff
A high level of numeric ability to deal with budget and workflow volumes
Well developed written skills to deal with complex letters, report writing and Department plans
Effective Project management, planning and organisational skillsAdd to Folderreference: RB-6277
