Current Vacancies
Branch Manager
consultant: Charlie Guest reference: CG-6080 Location: Warrington, Lancashire
Salary: £45000 per Month Contract: PermanentGeneral Manager
Location: Warrington
Salary: £35,000 - 45,000
An excellent opportunity has arisen to become the General Manager in one of the fastest growing Medico-Legal companies in the UK. Part of your role will be to consolidate and develop business streams to ensure successful long term profitability. You will ensure strategies are agreed and implemented, new markets and opportunities are identified and developed, management skills are optimised and management reporting is timely and effective. You will represent the Company, attending client and business meetings in the UK and other locations from time to time.
Responsibilities
Manage the Warrington based team for whom you are responsible to ensure business, personal and professional targets are met and their contribution to profit is maximised
To develop and agree KPIs to measure business performance
Develop a strategy to service, consolidate and grow current business and to expand into new markets
To report on performance, budgets, re-forecasts and accounts
To contribute & influence the strategic direction of the Company
Support and nurture employees to maximise performance
Review working practices, systems and procedures to ensure optimum output
Work closely with the Senior Team to maximise profitability and effectiveness
Skills
A good understanding of how Solicitors work
Sector Experience, Business Development and Team Management
Excellent communication & interpersonal skills
Desirable skills of Medico/Legal ExperienceAdd to Folderreference: CG-6080
Commercial Manager
consultant: Charlie Guest reference: CG-6466 Location: Norfolk
Salary: £30000 per Annum Contract: PermanentCommercial Manager
Salary: £27,000 - £30,000
Location: Norfolk
A mutual society has an exciting opportunity in their Insurance arm as a Commercial Manager. The successful Candidate will be to successfully manage the commercial team to meet and exceed branch targets, maximise branch profitability and deliver an outstanding, proactive customer service.
Responsibilities
Demonstrate effective sales planning, based on robust analysis of targets, sales conversion rates and renewals to existing and potential new customers, the local community and local business partners
Utilise team strengths to ensure all opportunities are exploited to achieve and exceed sales targets through proactive prospecting
Promotion and sale of the company's products and services to new and existing customers
Cross-sell appropriate products and meet sales targets.
Contribute to branch sales targets by achieving personal targets
Retain existing clients, re-broking where necessary
Ensure that Customers who visit our branches receive an outstanding, proactive service that is unhurried and personal and is focused on giving them what they need
Ensure all such business is conducted in compliance with branch procedures to ensure the advice, products and services offered are the most suitable to meet Customers' needs
Leading by example, encourage and empower team members to take ownership and accountability for both their own performance and that of the branch in all areas of sales and operational standards
Skills
Previous team management experience
Excellent knowledge of the Insurance Industry
Preferably CDL systems understanding
T&C Assessment skills
Good working knowledge of the Commercial Broking market
Excellent Communication skills and computer literateAdd to Folderreference: CG-6466
Office Manager
consultant: Tom Webster reference: TW-6843 Location: Newport, Isle Of Wight
Salary: £30000 per Annum Contract: PermanentOperational / Office Manager
Salary: £25,000-£30,000
Location: Newport South Wales
An Exciting position has arisen in an established Insurance Broker within the South Wales area for an Operational / Office Manager. The Successful candidate will be responsible for the day-to-day management of the company and they will demonstrate excellent communication and decision making skills. Another key requirement is that this individual is able to play a vital role in driving the business forward along with the development of marketing strategies.
Responsibilities
Conduct meetings at all levels within the company providing insight into problems, solutions and general direction of the decision making process
Coordinating with external brokers and insurers, providing corporate relations advice and performance
Dealing with all Customer service Broker Staff dealing with HR issues e.g. Holiday days, and address concerns and complaints
Dealing with Document Amendments, marketing schemes, identifying and solving backlogs
Skills
Command an authoritative presence whilst being proactive and efficient with time
A personable and Approachable attitude
Excellent communication skills verbal, written and presenting are essential
A background from a Broker or Underwriting company would be beneficial
Previous experience in a managerial / operational background is a must
A degree level qualification and relevant HR qualification / experience would helpAdd to Folderreference: TW-6843
Sales Manager
consultant: Ross Bennett reference: RB-6926 Location: Bristol
Salary: £50000 per Annum Contract: PermanentSales Manager
Salary: £45,000 - £50,000 (+ Car & Bonus)
Location: BristolA large Insurer in the Bristol area is currently looking for a Sales Manager to oversee a large panel of Elite and Optimise Brokers in the Bristol market. This candidate will be responsible for 2 Sales Coordinators, 2 Account Executives and 2 Development Executives.
Responsibilities
Managing the key relationships with broker connections as well as driving through Change and Strategy
Drive Sales Excellence, personal development and business plan performance within the team
Support the Area Sales Manager in the delivery of key tactical initiatives across the wider sales team
Drive the sales activity by maximizing the impact of AE's, Development Executives and Sales co-ordinators through regular accompanied visits, 1:1 coaching and mentoring
Be accountable for Talent management and succession planning for team members in conjunction with Area Sales Manager
Skills
Expert knowledge and understanding of the UK General Insurance market
Good knowledge of the sales processes, protocols and governance within relevant market
Good product and technical knowledge
Strong leadership skills with ability to motivate, develop and manage a team of Sales professionals of varied experienceDuties & Responsibilities
Add to Folderreference: RB-6926
Team Leader
consultant: Charlie Guest reference: CG-6835 Location: Chelmsford, Essex
Salary: £22000 per Annum Contract: PermanentPersonal Lines Team Leader
Location: Chelmsford
Salary: £18,000 - £22,000
We currently have a fantastic opportunity for a Personal Lines Team Leader to join one of the Insurance Markets leading Independent Insurance Brokers. As the Personal Lines Team Leader you will be responsible for effectively managing the personal lines team in order to ensure FSA regulation and the successful achievement of business targets and objectives
Responsibilities
To effectively manage the personal lines team in order to ensure their compliance to FSA regulation and their successful achievement of business targets and objectives
Handle Renewals, Mid term Adjustments and New Business
To generate revenue and provide a professional and efficient service to all customers through the promotion and recommendation of products in accordance with customer needs and demands, whilst ensuring full FSA compliance
To actively look for cross-selling and up-selling opportunities at all times in respect of other insurance broking business
To develop product knowledge to enhance the image and effectiveness of the office and to remain compliant with the FSA
Monitor and review the team's performance and their compliance of FSA regulation when dealing with clients, by following the company's procedures for monitoring and supervision
Skills
Management Experience Required
Previous experience in dealing with Personal Lines products
A good working understanding of the Insurance Industry
Excellent Communication skills both written and verbal with the ability to work with personnel at all levels within the company and external client contacts
Confident, personable and Professional attitude in workAdd to Folderreference: CG-6835
Team Leader
consultant: Ross Bennett reference: RB-6123 Location: Gloucestershire
Salary: £23000 per Annum Contract: PermanentAffinity Team Leader
Salary: £17,000 - £23,000
Location: Gloucester
A large Insurer in the Gloucester area is currently looking for an Affinity Team Leader. This individual will be responsible for controlling team performance to ensure delivery of targets according to the company's sales and customer service requirements. This individual will have previous experience in a Team Leading position.
Responsibilities
Supervise the team, leading by example, setting the tone of behaviour and motivating and mentoring team members
Conduct monthly 1-2-1 meetings, formal annual and half yearly assessments, to manage training & development to ensure that the required levels of skills & experience are available
Provide technical and job related support to team members ensuring that company underwriting standards, procedures and systems and compliance are maintained
Manage the workflow to ensure that team KPI's are maintained and reported
To conduct monthly quality management to ensure compliance & competency meet required standards
The Team Leader will foster a good team spirit and excellent motivation and ensure that appropriate levels of behaviour in the office are demonstrated by team members at all times
Skills
Leadership experience, including performance management, appraisals and training & development
Good communication and persuasion skills required to influence line managers, team members and customers
Knowledge of Insurance Principles & PracticesAdd to Folderreference: RB-6123
Team Leader
consultant: Ross Bennett reference: RB-6308 Location: Gloucestershire
Salary: £35000 per Annum Contract: PermanentSenior Team Leader
Salary: £25,000 - £35,000
Location: Gloucester
A Gloucestershire based Insurer with a superb reputation and extensive growth plans is currently seeking a Senior Team leader. This individual will be expected to assist the Controller to manage department performance and training, to ensure delivery of targets.
Responsibilities
Supervise Team Leaders and departmental Coaches, leading by example, setting the tone of behaviour and motivating and mentoring them
Conduct Team Leaders monthly 1-2-1 meetings, formal annual and half yearly assessments and to recruit and manage training & development
To manage the department workflow to ensure that team KPI's are maintained and reported
To assist the Resource Planner to manage the department Workforce Management Tool (Call Scheduler) to ensure that department service levels are met at all times
To support Team Leaders in conducting monthly quality management to ensure compliance & competency meet required standards
Manage all aspects of customer service and delivery of KPI's within the department and will produce timely, accurate and meaningful reports on all aspects of workflow
Act as an immediate point of referral for the department on product knowledge, systems and procedures and general practices
Assist with the recruitment process and be responsible for Performance and Absence Management on all matters
Ensure that all complaints received are resolved satisfactorily
Skills
Knowledge of Insurance Principles & Practices
Experience of Team Management, which will include appraisals, performance management, training & development, coaching, leadership and motivational skills
A proven record of problem solving and decision making together with ability to multi-task, prioritise workload and manage teams effectively must be demonstrated
Proven track record of thinking ahead, maintaining an overview and executing working activities in a systematic way
Continuing to deliver a good performance, even under pressure or in the face of setbacks or oppositionAdd to Folderreference: RB-6308
Team Leader
consultant: Ross Bennett reference: RB-6503 Location: Gloucestershire
Salary: £30000 per Annum Contract: PermanentSenior Team Leader
Salary: £20,000 - £30,000
Location: Gloucester
A Gloucestershire based Insurer with a superb reputation and extensive growth plans is currently seeking a Senior Team leader within their Customer Services Department. This individual will be expected to assist the Controller to manage department performance and training, to ensure delivery of targets.
Responsibilities
Supervise Team Leaders and departmental Coaches, leading by example, setting the tone of behaviour and motivating and mentoring them
Conduct Team Leaders monthly 1-2-1 meetings, formal annual and half yearly assessments and to recruit and manage training & development
To manage the department workflow to ensure that team KPI's are maintained and reported
To assist the Resource Planner to manage the department Workforce Management Tool (Call Scheduler) to ensure that department service levels are met at all times
To support Team Leaders in conducting monthly quality management to ensure compliance & competency meet required standards
Manage all aspects of customer service and delivery of KPI's within the department and will produce timely, accurate and meaningful reports on all aspects of workflow
Act as an immediate point of referral for the department on product knowledge, systems and procedures and general practices
Assist with the recruitment process and be responsible for Performance and Absence Management on all matters
Ensure that all complaints received are resolved satisfactorily
Skills
Knowledge of Insurance Principles & Practices
Experience of Team Management, which will include appraisals, performance management, training & development, coaching, leadership and motivational skills
A proven record of problem solving and decision making together with ability to multi-task, prioritise workload and manage teams effectively must be demonstrated
Proven track record of thinking ahead, maintaining an overview and executing working activities in a systematic way
Continuing to deliver a good performance, even under pressure or in the face of setbacks or oppositionAdd to Folderreference: RB-6503
