Current Vacancies
Claims Adjuster
consultant: Chris Birtle reference: CB-6777 Location: Leeds, Yorkshire
Salary: £28000 per Annum Contract: PermanentCasualty Claims Adjuster
Salary: £20,000 - £28,000 + Excellent Benefits
Location: Leeds
Our client is one of the leading brands within the Insurance market and currently has an opening within their Casualty Team in Leeds for a Claims Adjuster. As the Casualty Claims Adjuster you will be responsible for examining, evaluating and processing a caseload of Casualty Claims through to conclusion, and ensuring a high level of service is provided to brokers and clients.
Responsibilities
Processing personal injury, property and disease claims via the company's mainframe systems
Effectively manage a caseload of Claims files prioritising new and existing work appropriately
Investigate and resolve claims in a professional and pro-active manner in order to provide excellent claims handling service
Providing superb service, combined with claims excellence and minimal leakage
Compliance with both Statutory and Corporate service standards
Producing reports on existing and new claims
Ad-hoc reporting for the underwriters and loss adjusters
Skills
Experience within the Insurance or legal industry with a broad experience within Claims
Strong working knowledge of Employers and Public Liability Claims
An understanding of disease claims would be beneficial
Excellent communication and negotiation skillsAdd to Folderreference: CB-6777
Claims Administrator
consultant: Tom Webster reference: TW-6914 Location: Milton Keynes, Buckinghamshire
Salary: £15500 per Annum Contract: PermanentClaims Administrator
Salary: £15,000- £15,500
Location: Milton Keynes
Our Client has an exciting opportunity for a claims administrator. The successful professional will be responsible for carrying out claims administration duties as directed by the team managers and under the guidance of the claims handlers. This is a great opportunity for some one who has good organisational skills to develop their administrative experience and join a respectable claims Management Company.
Responsibilities
Responsible for registering Personal Injury claims with CRU and maintaining up to date certificates
Correcting cost code errors
Maintaining an up to date Documents Tab
Preparing document bundles for litigation
Making routine client information requests
Provide administrative cover for filers when required during period of holiday/sickness absence.
Maintaining an up to date situation on client information portals
Meeting service level compliance within area of responsibility
Handling department queries (as directed)
Skills
Excellent communication skills
Good organisational skills
Good IT skills
Ability to provide quality service to both internal and external customers
Team focused - working with colleagues on various teams
Proactive - making sure relevant KPI's and SLA's are met
Relevant understanding of internal computer systemsAdd to Folderreference: TW-6914
Claims Broker
consultant: Ross Bennett reference: RB-6188 Location: Bournemouth, Dorset
Salary: £20000 per Annum Contract: PermanentClaims Broker
Salary: £15,000 - £20,000
Location: BournemouthAn excellent opportunity has arisen within an established and reputable Brokerage in the Bournemouth area for a Claims Broker with sound knowledge of both Commercial and Personal lines. The ideal candidate will be expected to negotiate with agents and customers, Insurance Companies, their appointed Loss adjusters and other appointed representatives with the objective of obtaining a speedy and satisfactory conclusion to claims submitted.
Responsibilities
To maintain appropriate, regular contact with existing customers, to ensure their insurance requirements continue to be met
To be the first point of contact for customers in the reporting of all types of claim, ensuring they receive prompt and accurate advice
Ensure all required documentation in support of claims, e.g. report forms, witness statements, proofs of value, registration documents and loss assessor's reports are dealt with as a priority
Skills
A sound knowledge of a wide range of claims
Excellent communication skills - written and oral
Ability to work under pressure and prioritise work load
Aptitude for dealing with customers calmly and sympatheticallyAdd to Folderreference: RB-6188
Claims Handler
consultant: Harriet Smith reference: HS-6597 Location: Cheshire
Salary: £20000 per Annum Contract: PermanentProperty Claims Handler
Salary: £16,000 - £20,000
Location: Cheshire
A successful and rapidly expanding National Loss Adjusting Company is looking for a Property Claims Handler who would like a new challenge. You will be expected to handle a variety of different Property claims from inception through to settlement, maintaining excellent customer service levels and providing necessary advice.
Responsibilities
Dealing with Property claims from inception to settlement
Negotiating and providing appropriate advice
Completing necessary administration
Skills
Experience in handling Property claims
Excellent customer service and communication
Adaptability and self- motivationAdd to Folderreference: HS-6597
Claims Handler
consultant: Harriet Smith reference: HS-6680 Location: Newcastle, County Down
Salary: £20000 per Annum Contract: PermanentProperty Claims Handler
Salary: £16,000 - £20,000
Location: Newcastle
A successful and rapidly expanding National Loss Adjusting Company is looking for a Property Claims Handler who would like a new challenge. You will be expected to handle a variety of different Property claims from inception through to settlement, maintaining excellent customer service levels and providing necessary advice.
Responsibilities
Dealing with Property claims from inception to settlement
Negotiating and providing appropriate advice
Completing necessary administration
Skills
Experience in handling Property claims
Excellent customer service and communication
Adaptability and self- motivationAdd to Folderreference: HS-6680
Claims Handler
consultant: Chris Gardner reference: RP-6589 Location: Bristol
Salary: £20000 per Annum Contract: PermanentPersonal Injury Claims Advisor
Location: Bristol
Salary: £16,500 + Bonus & Benefits (OTE £20,000+)
A Claims Advisor is required by a leading Legal Practice to handle all initial processing. By joining this company you will be joining a leading revolution in the market, one which is set to pave the way in the way Legal Practices run. My client will be able to offer you a fantastic Benefit Package with a fantastic Pension Scheme, Company Bonus, Free Parking and other money saving benefits.
Responsibilities
To be the first point of contact for all ULR and personal injury claims leads and convert the leads and allocate them to the in house practice
Explaining to client in clear terms what services we can offer and what immediate and long term steps will follow
Sales mentality
Targeting potential personal injury cases from specific facts, and selling the benefits of using my client as their representative
Target driven, Team focus
Teamwork will be an important factor as the team will liaise with various departments across the business
Excellent oral and written skills
Ability to respond to queries by letter essential as is the ability to offer clear and concise advice on the spot
Skills:
GCSE English or equivalent
A Levels or evidence of further study
Some legal qualification desirable but not essential
A-Level law, law degree and/or further study beneficial
Basic understanding of the claims process and/or the industry as a whole
Previous roles in the insurance industry and/or commercial/legal environment
Sales background or call centre experience would also be welcomeAdd to Folderreference: RP-6589
Claims Handler
consultant: Chris Gardner reference: RP-6590 Location: Bristol
Salary: £20000 per Annum Contract: PermanentPersonal Injury Claims Advisor
Location: Bristol
Salary: £16,500 + Bonus & Benefits (OTE £20,000+)
A Claims Advisor is required by a leading Legal Practice to handle all initial processing. By joining this company you will be joining a leading revolution in the market, one which is set to pave the way in the way Legal Practices run. My client will be able to offer you a fantastic Benefit Package with a fantastic Pension Scheme, Company Bonus, Free Parking and other money saving benefits.
Responsibilities
To be the first point of contact for all ULR and personal injury claims leads and convert the leads and allocate them to the in house practice
Explaining to client in clear terms what services we can offer and what immediate and long term steps will follow
Sales mentality
Targeting potential personal injury cases from specific facts, and selling the benefits of using my client as their representative
Target driven, Team focus
Teamwork will be an important factor as the team will liaise with various departments across the business
Excellent oral and written skills
Ability to respond to queries by letter essential as is the ability to offer clear and concise advice on the spot
Skills:
GCSE English or equivalent
A Levels or evidence of further study
Some legal qualification desirable but not essential
A-Level law, law degree and/or further study beneficial
Basic understanding of the claims process and/or the industry as a whole
Previous roles in the insurance industry and/or commercial/legal environment
Sales background or call centre experience would also be welcomeAdd to Folderreference: RP-6590
Claims Handler
consultant: Tom Webster reference: TW-6915 Location: Milton Keynes, Buckinghamshire
Salary: £15500 per Annum Contract: PermanentClaims Handler
Location: Milton Keynes
Salary: £22,000 - £25,000 + Benefits
The UK's largest claims and risk management organisation has a vacancy for a Claims Handler to handle EL, PL and Property claims. Our client prides itself on being one of the most progressive companies in the industry, with their core values centre around quality, positive communication and continuous learning.In return for your motivation and commitment, you can expect a competitive remuneration package including private medical care, company pension and the opportunity to participate in performance linked incentives.
Responsibilities:
Manage a portfolio of mainly EL and PL claims up to £25,000
Case ownership - to deal with claims on behalf of Corporate clients from inception to conclusion
Attendance at meetings with clients and suppliers as required
Dealing with and liaising with insurers, Solicitors, suppliers, etc
Ensure compliance with relevant protocols and legislation
Ensure data is captured correctly on the claims systems
Skills:
Ability to handle personal injury claims up to £25,000 essential
Ability to handle EL / PL
Excellent investigation skills
Excellent customer service and communication skillsAdd to Folderreference: TW-6915
Claims Team Leader
consultant: Ross Bennett reference: RB-6038 Location: Gloucestershire
Salary: £23000 per Annum Contract: PermanentTeam Leader
Salary: £16,000 - £23,000
Location: GloucesterA growing Insurance Company in the Gloucester area is currently looking for a Team Leader. This individual will be expected to lead a team of people to ensure provision of an efficient and cost effective business support service to internal and external customers. You will supervise a team, leading by example, maintaining discipline and motivating and mentoring team members so that each individual attains their true potential.
Responsibilities
To coach, train and mentor team members with consideration to succession planning
To ensure that the team members have the required level of skills & competency available to fulfil their personal/team objectives and to meet service expectations
To recruit new staff following the company recruitment process from selection, interview & offer
Conduct monthly staff 1-2-1's, mid year reviews and end of year performance reviews
Manage any performance issues and absence in keeping with company policy
Communicate effectively at all levels with representatives both from within and outside the Department, along with briefings with team members, and weekly Team meetings with Controller
Dealing with claims, processes, systems queries within set deadlines in order to provide a quality service to all internal & external customers.
Oversee the handling of all windscreen claims and act as a technical referral point for any escalated or contentious claims
Substantial knowledge of the claims/policy process and payment authorisation and any follow up investigations direct with supplier/customer.
Skills
Proven Team Leading experience within an Administration or Claims environment
High level of supervisory and organisational ability
Tact and diplomacy in dealing with internal and external customers
Team building skills, with the ability to motivate staff to achieve team performanceAdd to Folderreference: RB-6038
Claims Team Leader
consultant: Tom Webster reference: TW-6773 Location: Milton Keynes, Buckinghamshire
Salary: £30000 per Annum Contract: PermanentClaims Team Manager
Location: Milton Keynes
Salary: £28,000 - £30,000Our client is looking for a Team Manager to join their expanding claims department. Our client is one of the world's largest independent providers of claims management solutions to the risk management and insurance industry. They offer comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines.
The ideal candidate will have previous experience with people management and claim handling. Also, as a team leader it is essential to actively motivate staff and set objectives in order to meet deadlines.
Responsibilities
Handle a portfolio of claims files. Motor/EL/PL/Property Damage
Provide day to day management of client teams including career development, achieving of team targets, SLAs, KPIs, benchmarks
Contribute towards established client relationships, meeting client requirements, including qualitative and service standards
Manage staff resources, employee development and performance levels in line with the needs of the business
Skills
Proven leadership skills gained within a Claims Environment, with experience in handling Motor, Employers Liability and Public Liability Claims
Pro-active and assertive Management skills
Willingness to support direct reports and offer help
Responsiveness to change and change managementAdd to Folderreference: TW-6773
