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Latest Vacancies

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Current Vacancies

  • Loss Adjuster

    consultant: Harriet Smith reference: HS-6679 Location: Newcastle, County Down
    Salary: £35000 per Annum Contract: Permanent

    Commercial / Domestic Loss Adjuster
    Location: Newcastle
    Salary: £25,000 - £35,000

    A leading Loss Adjusting practice with a nationwide presence is currently seeking a Commercial or Domestic Loss Adjuster in the London area. This is an exciting opportunity to join a business with highly specialised staff and an excellent reputation for providing the very highest levels of customer service. If you have previous experience dealing with Commercial or Domestic claims and are looking for a fresh challenge this could be what you are looking for.


    Responsibilities


    Dealing with a varied caseload of Commercial and Domestic Claims from inception to completion
    To provide the highest standard of service to clients and policyholders in a personable manner
    Provide an efficient service with the support of a back office team
    Provide a high level investigation service with support of in house staff through to conclusion with complete control


    Skills


    Have a Loss Adjusting background dealing with either Commercial or Domestic claims
    CII or CILA Qualifications would be preferred
    Able to produce accurate and in detail reports
    Excellent Negotiation and Customer Service skills

    Add to Folderreference: HS-6679

  • Manager

    consultant: Ross Bennett reference: RB-6277 Location: Gloucestershire
    Salary: £45000 per Annum Contract: Permanent

    Business Support Manager
    Salary: £30,000 - £45,000
    Location: Gloucester

    A growing Insurer in the Gloucester area is currently seeking a Business Support Manager to oversee the Motor Claims support function. This individual will be expected to control and administer a key operation, providing service to the Claims Department & Policy Services in accordance with company philosophy, providing an efficient and quality service to internal and external customers.


    Responsibilities


    To control the operation of a designated area ensuring the output of that area protects claims costs and acts to achieve and enhance departmental KPI's
    To maintain an appropriate working environment in which staff can provide a quality service to all internal and external customers
    To be responsible for recruitment, discipline and training of all staff in the team
    To support and develop Team Leaders in their roles so that they maximise their contribution and potential
    To provide effective internal and external communications and to provide timely feedback to the Head of Department on success and failure
    To ensure all records are maintained in accordance with company procedures


    Skills


    Full understanding of policy cover and claims processes and procedures
    Experience of Team Management, including performance management, training & development, problem solving and decision making
    Effective communication skills with both internal and external customers and staff
    A high level of numeric ability to deal with budget and workflow volumes
    Well developed written skills to deal with complex letters, report writing and Department plans
    Effective Project management, planning and organisational skills

    Add to Folderreference: RB-6277

  • Manager

    consultant: Ross Bennett reference: RB-6278 Location: Gloucestershire
    Salary: £45000 per Annum Contract: Permanent

    Claims Manager
    Salary: £30,000 - £45,000
    Location: Gloucester

    Are you interested in the position of Claims Manager within an expanding organisation, taking on the task of creating and developing proactive claims services within an innovative environment? The successful candidate will control and administer a key operation within the Claims Department, overseeing a team of 45 Motor Claims Handlers.

    Relocation allowance will be considered for the right candidate


    Responsibilities


    Control the operation of a designated area ensuring the output of the area protects claims costs and acts to achieve
    Maintain an appropriate working environment in which staff can provide a quality service to all internal and external customers
    Support and develop Team Leaders in their roles so that they maximise their contribution and potential
    Provide effective internal and external communications and to provide timely feedback to the Head of Department on success and failure
    Ensure fair treatment of customers is integral to the operation of area of responsibility, and that effective education, analysis and monitoring takes place so that prompt action can be taken to ensure compliance


    Skills


    Full understanding of policy cover, claims processes and procedures
    A thorough knowledge of claims initiatives, developed in the working environment
    Proven leadership skills
    Experience of team management, including performance management, training & development, problem solving and decision making
    Effective communication skills with both internal and external customers and staff
    Effective project management, planning and organisational skills

    Add to Folderreference: RB-6278

  • Medical Account Executive

    consultant: Charlie Guest reference: CG-6593 Location: Tamworth, Staffordshire
    Salary: £25000 per Annum Contract: Permanent

    Private Medical Sales Consultant
    Salary: £20,000 - £25,000 (+ Un-capped Commission)
    Location: Tamworth

    Our client, a Staffordshire based Insurance brokerage are searching for a specialist PMI sales consultant to join the team. Growing from strength to strength they have an excellent reputation for supplying a wide range of insurance services including general and specialist products.

    With a competitive salary on offer with an un-capped commission structure this is an exciting opportunity for the right candidate.

    Professional tenacious business acumen with a good knowledge of PMI and Commercial Insurance is essential to the role

    Responsibilities

    Targeting new business customers both via the telephone and face to face
    Generating new business by developing relationships from a large existing database
    Offer a top class customer service to clients in a punctual and professional manner
    Enhancing the company brand awareness

    Skills

    An excellent knowledge of PMI and Commercial Insurance
    Experienced in business to business sales with a proven track record
    Deliver high levels of customer service

    Add to Folderreference: CG-6593

  • Mortgage Advisor

    consultant: Damien Kelland reference: DK-6828 Location: London
    Salary: £25000 per Annum Contract: Permanent

    Position: Independent Mortgage Advisor
    Salary: Negotiable
    Location: Central London


    Our client is a wealth management practice looking for a mortgage advisor to substantiate their existing practice. You will be an established mortgage advisor who will be looking to add to your current client bank. They offer an extremely generous commission rate on mortgages brokered by yourself as well as on the leads supplied


    Duties


    To provide excellent, timely and compliant mortgage related protection advice to any existing clients you would bring with you as well as leads generated
    To adhere to TCF
    To adhere to industry standards
    To produce agreed volumes of new business per annum


    Skills


    CeMap qualified
    Previous earnings record in excess of £50,000 per annum
    Your own book of business is needed, but there are orphan clients and new leads are available to supplement your existing client base
    Willing to look at candidates from a variety of backgrounds

    Add to Folderreference: DK-6828

  • Motor Claims Engineer

    consultant: Charlie Guest reference: CG-6414 Location: Yorkshire
    Salary: £28000 per Annum Contract: Permanent

    Motor Claims Engineer
    Location: Yorkshire
    Salary: £24,000 - £28,000 + Car and Benefits


    A Motor Engineer with a commitment to providing excellent customer service and who understands the importance of lasting relationships is required by a leading Insurance Company. The successful candidate will be able to cover a territory covering Leeds,Sheffield and Hull area. You will be tasked with control the claims cost of reinstating accident damaged vehicles, provide a quality engineering resource to the claims department.


    Responsibilities:


    Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used
    Develop communication channels with customers, staff and service providers
    Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service
    Report on and investigate any areas of possible fraud. When required, complete forensic examination of motor vehicles to establish the validity of the claims
    Monitor and control average total loss values
    Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department
    Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines
    Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels


    Skills:


    Excellent verbal and written skills with the ability to explain procedures without technical jargon
    Compiling reports relating to Solution Centre performance
    Above average letter writing skills for complaint procedures
    Display integrity & balance diplomacy with assertiveness
    Able to negotiate at all levels
    Self motivated, working with minimum supervision
    Working as part of a team
    Knowledge of Insurance Principles & Practices
    Types of cover, limit of liability, policy wording and terms
    Knowledge of Thatcham times and computerised estimating systems
    Membership of (or working towards) membership of the IAEA
    Full clean driving licence

    Add to Folderreference: CG-6414

  • Motor Claims Engineer

    consultant: Charlie Guest reference: CG-6475 Location: Stockport, Cheshire
    Salary: £25000 per Annum Contract: Permanent

    Motor Claims Engineer (Image)
    Salary: £21,000 - £25,000 + Bonus
    Location: Stockport


    Our client is e a very successful and rapidly expanding Claims Management company and is seeking Senior Motor Claims Engineers to join their thriving team of image engineers. Your role will be to authorise estimates on a range private and commercial vehicles, for labour received from repairers using recognised engineering principles to reduce repair costs on behalf of customers.


    Responsibilities


    To handle repair quality and poor service related issues complaints
    Authorise estimates from repairers using recognised engineering principals to reduce costs
    Authorise estimates within agreed authority levels
    Approving repair invoices for PLG vehicles, commercial vehicles, HGVs, specialist vehicles
    Dealing with storage costs, recoveries, total loss vehicles - salvage categories and procedures
    Challenge estimate costs with repairers based on sound engineering principles


    Skills


    IAEA qualified or progression towards
    Proficient in the use of Audatex / Glassmatics estimating systems
    Good working knowledge of the claims process
    Background within the Motor Industry with a comprehensive understanding of the body repair industry and the repair of accident-damaged motor vehicles
    A confident communicator with the ability to negotiate effectively

    Add to Folderreference: CG-6475

  • Motor Claims Engineer

    consultant: Charlie Guest reference: CG-6640 Location: Reading, Berkshire
    Salary: £28000 per Annum Contract: Permanent

    Motor Claims Engineer
    Location: Reading
    Salary: £24,000 - £28,000 + Car and Benefits


    A Motor Engineer with a commitment to providing excellent customer service and who understands the importance of lasting relationships is required by a leading Insurance Company. The successful candidate will be able to cover a territory covering Guildford/Bracknell and Reading area. You will be tasked with control the claims cost of reinstating accident damaged vehicles, provide a quality engineering resource to the claims department.


    Responsibilities:


    Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used
    Develop communication channels with customers, staff and service providers
    Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service
    Report on and investigate any areas of possible fraud.
    When required, complete forensic examination of motor vehicles to establish the validity of the claims
    Monitor and control average total loss values
    Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department
    Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines
    Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels


    Skills:


    Excellent verbal and written skills with the ability to explain procedures without technical jargon
    Compiling reports relating to Solution Centre performance
    Above average letter writing skills for complaint procedures
    Display integrity & balance diplomacy with assertiveness
    Able to negotiate at all levels
    Self motivated, working with minimum supervision
    Working as part of a team
    Knowledge of Insurance Principles & Practices
    Types of cover, limit of liability, policy wording and terms
    Knowledge of Thatcham times and computerised estimating systems
    Membership of (or working towards) membership of the IAEA
    Full clean driving licence

    Add to Folderreference: CG-6640

  • Motor Claims Engineer

    consultant: Ross Bennett reference: RB-5985 Location: Gloucestershire
    Salary: £28000 per Annum Contract: Permanent

    Motor Claims Engineer
    Salary: £22,000 - £28,000
    Location: Gloucester


    A fantastic and rare opportunity has arisen for an experienced Motor Claims Engineer to join the UK's fastest growing Insurance Company. Your role will be to consult with and manage the companies Solution Centres, control the claims cost of reinstating accident damaged vehicles, provide a quality engineering resource to the claims department and ensure customer service level agreements are maintained.


    Responsibilities:


    Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used
    Ensure claims staff receive fast, accurate information regarding claim Vehicles, in line with their operational objectives
    Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service
    Report on and investigate any areas of possible fraud
    When required, complete forensic examination of motor vehicles to establish the validity of the claim


    Skills:


    Excellent verbal and written skills
    Self motivated, working with minimum supervision.
    Knowledge of Insurance Principles & Practices. Types of cover, limit of liability, policy wording and terms
    Knowledge of Thatcham times and computerised estimating systems.
    Membership of (or working towards) membership of the IAEA
    Full clean driving licence
    Experience gained in motor vehicle estimating or Engineers environment.
    City & Guilds, HNC or equivalent motor vehicle related subject

    Add to Folderreference: RB-5985

  • Motor Claims Engineer

    consultant: Ross Bennett reference: RB-6538 Location: Yorkshire
    Salary: £28000 per Annum Contract: Permanent

    Motor Claims Engineer
    Location: Yorkshire
    Salary: £24,000 - £28,000 + Car and Benefits


    A Motor Engineer with a commitment to providing excellent customer service and who understands the importance of lasting relationships is required by a leading Insurance Company. The successful candidate will be able to cover a territory covering Leeds,Sheffield and Hull area. You will be tasked with control the claims cost of reinstating accident damaged vehicles, provide a quality engineering resource to the claims department.


    Responsibilities:


    Carry out vehicle inspections to confirm viability of repair, control of repair costs, and correct repair methods used
    Develop communication channels with customers, staff and service providers
    Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service
    Report on and investigate any areas of possible fraud.
    When required, complete forensic examination of motor vehicles to establish the validity of the claims
    Monitor and control average total loss values
    Carry out occasional Locus Reports and possible fraud investigation, upon request of the Claims Department
    Co-ordinate and resolve complaints as prescribed by company and regulatory guidelines
    Provide technical support and a quality engineering resource to the claims department with regards to referred items within service levels


    Skills:


    Excellent verbal and written skills with the ability to explain procedures without technical jargon
    Compiling reports relating to Solution Centre performance
    Above average letter writing skills for complaint procedures
    Display integrity & balance diplomacy with assertiveness
    Able to negotiate at all levels
    Self motivated, working with minimum supervision
    Working as part of a team
    Knowledge of Insurance Principles & Practices
    Types of cover, limit of liability, policy wording and terms
    Knowledge of Thatcham times and computerised estimating systems
    Membership of (or working towards) membership of the IAEA
    Full clean driving licence

    Add to Folderreference: RB-6538

As part of our candidate care process we aim to respond to all candidate job applications within 3 working days. If you have not been contacted within this timeframe your application has been unsuccessful on this occasion, however, we will continue to search for you and keep you informed of relevant roles.

Please do not hesitate to pass the Heat Recruitment details, or a vacancy, onto a friend or colleague who may benefit from this information and please continue to view our vacancies.

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