Current Vacancies

• Commercial Claims Handler

  consultant: Ross Bennett reference: RB-6857 Location: Gloucestershire
  Salary: £32000 per Annum Contract: Permanent

  Senior Commercial Claims Technician
  Salary: £22,000 - £32,000
  Location: Gloucester

  
  A fantastic opportunity has arisen for a Senior Claims Handler to manage a small portfolio of claims of a higher value / technical nature. Your role will be to handle and analyse complaints whilst training and developing staff on all Commercial Insurance products.

  
  Responsibilities:

  
  Act as an escalation point for the team
  Coaching team members to enable them to reach their full potential
  Handle a small allocation of claims of a higher value/ technical/ sensitive nature
  Manage the quality auditing of commercial claims
  Provide team leaders with regular feedback on the performance of the team
  Provide technical and job related support to team members ensuring company standards
  Assist with team meetings to discuss and review best practice
  Deal with complaints including the subsequent analysis and actions
  Provide a focus on counter fraud claims handling
  Maintain and develop the department training materials / training plan
  Assist in projects as and when required

  
  Skills:

  
  Theoretical insurance /legal knowledge
  Training and coaching qualifications
  An extensive Working knowledge of a commercial claims environment
  Full understanding of industry & market agreements
  Full understanding of the key drivers of claims cost containment and service provision
  An understanding of analysing and interpreting Management Information data
  A proven record of problem solving and decision making
  Excellent verbal skills

  Add to Folderreference: RB-6857